What Is Competency?

 

WHAT IS COMPETENCY?

Competency is the under lying characteristic of a person which results in effective and/or superior performance on the job (Klemp, 1980).

It is ‘a cluster of related knowledge, skills and attitudes that effects a major part of one’s job, that correlates with performance on the job, that can be measured against well accepted standards and that can be improved via training and development’. 

Some dictionaries may present competence and competency as interchangeable. However competence means a skill or standard of performance reached; while competency refers to the behavior by which it is achieved.

THERE ARE FIVE TYPES OF COMPETENCY CHARACTERISTICS:

1.        Motives: The things a person consistently thinks about or wants that cause action. Motives ‘drives, directs or selects behavior towards certain actions or goals and away from others.

2.        Traits: Physical characteristics and consistent responses to situations or information.

3.        Self Concept: A person’s attitude, values or self image.

4.        Knowledge: Information a person has in specific content areas

5.        Skill: The ability to perform a certain physical or mental task.

 

MAJOR COMPETENCIES THAT EXECUTIVES REQUIRE 

Following is a suggestive list of categories in to which the competencies can be grouped.

1.        SELF MANAGEMENT COMPETENCIES

Managing & Balancing Personal Drive

·          Seeks responsibility, works hard, willing to take initiatives and risks

·          Showing perseverance in the face of obstacles and bounces back from failure.

·          Ambitious & motivated to achieve objectives.

Developing Self-Awareness

·          Has a clear personal and career goal.

·          Knows own values, feelings and areas of strength and weaknesses

·          Willing to continually unlearn & relearn as changed situations call for new skills and perspectives

Fostering Integrity & Ethical Conduct

·          Clear Personal Standards

·          Projects self assurance and doesn’t just tell people what they want to hear

·          Willing to admit mistakes and accepts responsibility for own actions.

2.        BEHAVIOURAL COMPETENCIES

·          Models professional attitude and behavior.

·          Dress Code: Habit of being formal.

·          Well groomed.

·          Discipline, mannerism & etiquettes.

3.        SOCIAL & CULTURAL COMPETENCIES

·          Appropriately adjusts own behavior when interacting with different groups.

·          Negotiation skill

·          Telephone skill

·          Communicate effectively

·          Exercise leadership

·          Work productively  with others

4.        TECHNOLOGY COMPETENCIES

·          Awareness of the new technologies effecting business.

·          Experience or interest of working on cutting edge technology.

·          Positive attitude towards adopting new technology.

·          Ability to understand how it can be implemented in his functional area.

5.        National/Global Perspective Competencies

·          Stays informed of political, social & economic trends and events in the country and around the world.

·          Recognises the impact of these events on the business.

6.        Functional Competencies in core specialization areas

•       HRM / Finance / Marketing / Selling / IT / Production / Materials

7.        Managerial Competencies

Analytical Competence

 

Inter-Personal Competence

 

Emotional Competence

 

Time Management

Stress Management

8.        Team Building Competencies

 

9.        Coaching Competencies

 

10.     Strategic Action Competencies

Understanding the industry

 Understand the organization

 Taking strategic actions

 

 DEVELOPING COMPETENCIES THROUGH MANAGEMENT PROGRAMS

PROPOSED LIST OF ACTIVITIES

The following list of activities may be conducted to develop the above mentioned competencies.

Communication skill development

1.        Group discussion / Extempore / Talk shows / Debates /

2.        Presentation on topics of syllabus or other relevant subjects

3.        Story writing and telling sessions

Modeling professional behavior and attitude

4.        Formal dress code

5.        Interaction with industry experts: Guest lectures / Industrial visits

6.        Case studies

Team building and team work by organizing and participating in

7.        Quiz competitions

8.        College fests

9.        Cultural programs

10.     Sports and games

Developing national and global perspective

11.     Reading and analysis sessions of news-paper, magazines etc.

Developing self-management competency

12.     Yoga and other fitness methods

13.     Value education

14.     Having ethical role-models in or outside profession

15.      Engagement with social causes

·          Sustainability, ecology, green marketing

·          Cleanliness drive

·          Women empowerment / Child labour and exploitation

·          Anti-corruption drive

·          Literacy campaign

16.     Entrepreneurship development program

17.     Counseling in development of personal and career goals

18.     Help in identifying strengths and weaknesses


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